Keynote Speakers

Wednesday, October 23, 2019 - Opening Keynote
Care Anywhere: Kaiser Permanente’s Approach in Prioritizing Care Across the Continuum

Kaiser Permanente runs the largest integrated not-for-profit health system in the United States and sets a benchmark on care across the health care continuum. However, recent health care changes in the U.S. created even more opportunities to serve their patients who required more home and community support. Keynote speaker Trish Rodriguez is a Senior Vice President responsible for leading the seamless integration of care from acute to community in one of Kaiser Permanente’s largest service areas.
 
The implementation of Ontario Health Teams provides a similar opportunity for Ontario’s health system. Trish will discuss how Kaiser Permanente’s journey applies here and will share guidance on how providers can move forward in collaboration. There will be valuable insights for all health system partners on how health and social care can synergize in an integrated health system.

Client-centered care across the continuum from hospital to home.

Trish Rodriguez, RN, MPH
Senior Vice President and Area Manager
Kaiser Permanente South Sacramento Area
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Trish Rodriguez is the senior vice president and area manager for Kaiser Permanente in South Sacramento and Elk Grove. She oversees integrated health plan and hospital operations, which includes a Level II trauma center. She is responsible for the provision of health care to more than 247,000 Kaiser Permanente members in the South Sacramento County area. Kaiser Permanente insures over 50 percent of the South Sacramento County population and employs approximately 3,400 staff members and nearly 400 physicians.

​Trish is a health care professional with more than 28 years of broad experience in health care operations and strategic planning in a variety of leadership positions. She has been with Kaiser Permanente for more than 26 years. Her career spans from Alberta, Canada to Hawaii to California. Trish is a graduate of the Harvard Business School Executive Leadership Program, completed her master's in public health at the University of Hawaii, and holds a bachelor's in nursing from the University of Lethbridge in Alberta, Canada.

Cynthia Banks, Documentarian
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Cynthia Banks is a dynamic story teller who has written, produced and directed memorable, international, award-winning television documentary for CBC, TVOntario, Discovery and NFB.  Banks’ documentaries are amongst some of the top-rated shows in Canadian prime time documentary programming.

Wednesday, October 23, 2019 - Afternoon Plenary
The Caregivers' Club: A Documentary Director's Personal Journey.

Following filmmaker Cynthia Banks’ personal experience caring for her father who had Alzheimer disease, Banks wanted to profile the crisis within the healthcare system, but turned her attention instead to the true heroes, the at-home caregivers who are the foundation of care.  

Her presentation, including excerpts of the Canadian Screen Award nominated film, The Caregivers’ Club, explores some of the systematic and emotional challenges for family caregivers but also reveals and reflects on the lessons she learned about herself during her personal caregiving journey.  The film is dedicated to her mother, Phyllis Banks, loyal caregiver to her father, Donald. 

Thursday, October 24, 2019 - Morning Plenary
Humanity over Bureaucracy. From Health Care to Life Care.

International signals and trends suggest that the future of health is the home; but this can only be achieved with new care models, business models and mindsets. Dr. Zayna Khayat will explore emerging innovations in how home and community care is being designed, delivered and paid for, globally. She will focus on the H.O.P.E Model®, that is part of a multi-year initiative that aims to validate and position the spread and scale of a transformative model of nurse-led nursing in the community.
 
Inspired by the Netherland’s Buurtzorg neighbourhood care model, the H.O.P.E. Model is aligned with a global movement to take community nursing “back to the future” ie, from the current task-focused, transactional paradigm, to self-directed autonomous teams focused on meeting the life (and care) needs of people and families in the neighbourhoods they support. The model was created by SE Health based on international best practices and more than a century of community nursing expertise.

Zayna Khayat, Future Strategist with SE Health

Zayna Khayat is a Future Strategist with SE Health (formerly, Saint Elizabeth Health Care) a health and social impact enterprise with a major focus on keeping older adults healthy in their homes. Zayna is Faculty of Singularity University’ Exponential Medicine stream, and is adjunct faculty in the Health Sector Strategy stream at the Rotman School of Management at the University of Toronto.

Dr. Khayat was previously the lead of health system innovation at MaRS Discovery District, a health innovation hub in Toronto, Canada. In 2017 she was seconded to the REshape Innovation Centre at Radboud university medical centre in the Netherlands. Zayna completed her Ph.D. in diabetes research from the University of Toronto (2001), followed by a career in strategy consulting, including as a Principal in the healthcare practice of The Boston Consulting Group (BCG). She currently resides in Toronto with her husband and three children.

Thursday, October 24, 2019 - Closing Plenary
Ontario Health Teams: Round 1 Lessons Learned Panel

For 31 groups of health service providers, the past few months have been dedicated to filling out the full Ontario Health Team application form. Come listen to a panel from every corner of the province discuss their challenges and lessons learned of going through the process first along with insight from a representative from the Ministry of Health.

Panelists to be announced shortly.